When ABSA bank at the time trading as Barclays bank rolled out it’s own version of mobile banking service – Timiza to rival sector’s leading providers – Mshwari and KCB – Mpesa, most customers on-boarded to the service. The service was intended to provide instant credit to micro-entrepreneurs and allow individuals access cash on credit using their mobile phones. While one would say the bank has launched the service rather too late, the Kenyan banking segment is slowly transforming to mobile devices for their convenience as compared to traditional methods. As of today, many local transactions such as payment of bills, service and or shopping in retail outlets, a handful of customers resort to mobile banking services; they are convenient, easily accessible and furthermore secure than carrying cash.
When ABSA Bank took over operations of the Barclays bank here in Kenya, most of the benefits that customers enjoyed then were retained plus some additional one such as;
- The ability to earn 5 percent interest on balances more than Ksh100
- If no more than three withdrawals are made within a quarter, you’ll earn a bonus of up to 4%
- Free transfers from and to your Timiza account
- And lastly no minimum balances required.
During the launch, ABSA Bank at the time trading as Barclays Bank Kenya Managing Director Jeremy Awori, said the product – ‘Timiza’ would act as a mobile-based virtual account giving both its customers and non-customers a chance to borrow 30-days loan at an interest rate of 6.17 per cent. Growth in the mobile banking sector is at it’s optimal with applications such as Tala, Branch, Circle and Saida and now ABSA Bank’s Timiza app. Timiza service will also be accessible via USSD code.
“We are trying to remain relevant and offer end-to-end digital experience for efficient and consistent mobile transactions,” ABSA Bank managing director Jeremy Awori said.
Services Currently available on Timiza Mobile Banking Service;
- Get instant loans on your phone without collateral
- Deposit funds into Timiza
- Pay for KPLC/ZUKU/DSTV/GOTV bills
- Purchase insurance
- Buy airtime
Requirements to Access Timiza Service
- You must be at least 18 years of age
- A registered and active M-PESA Subscriber for at least six (6) months
How to Register to Timiza;
- Dial *848# and follow promps
- Download Timiza app from the Google playstore.
keepup
I Have Not Gotten My Pin Barrack 0713266598
i need a loan now
It doesn`t work. I`ve tried the ssd and the app to no avail.
Bt your service is to slow you download an app u register bt no feedback
Comment:
Comment:application sent bt no login password why
Comment:I downloaded the app, registered but no feedback! !
Comment:Confarmation code sent but not activation pin why
Comment: i’ve send to you to register my line 0720432005 but no feedback
I have not get my pin pliz what will i do now to get my pin
its a good app i applied and got an instant loan
Business
where is the head office of this timiza plz.
i try apply for a loan but all i see is pin reset feature is unavailable in your profile.
kindly assist. 0716298911
Comment: Have open timiza but no activation code 0790706869
Comment:.
i have downloaded your app. but i have,not gotten the pin my no is 0712801094
Comment:Its unfortunate that your customer care No.0709213000 does not work but a credit fraud.How can one spent 200 on credit and still fail to access this service ?
please I have not received my pin. yet I downloaded the app…. my number is 0790175320
Comment:i have not seen a pin and the menu options
Timiza you are very confused
Train your call centre staff, they are clueless & cannot resolve very simple issues.
I downloaded the app n I was never send the registration code. All I get when I try again is contact a service line that I called for over 1hr without agent respond. Kindly assist. Hope dropping my comment below is not waste of time composing all this.
I have downloaded the app but I have not gotten my pin yet my no 0711341423
Comment:pliz close my account coz i can’t remember secret word and pin and ua not helping me
Is this kind of a pyramid associated with safaricom which cost us our credit for each request the claims are all the same BT no intervention pliz don’t fool us u offer loans to1 over 100 reguests
Comment: pliz help I have already send my registration but so far I have not been given a pin to access my account. reasons??
Comment: pliz help I have already send my registration but so far I have not been given a pin to access my account. reasons??
Alex otieno
pliz resend my pin
Comment:Hey..TIMIZA IS QUITE WELL AND HELPING ALOT ESPECIALLY BY JUST DIALING… CAN ONE REAPPLY AFTER PAYING?
Please resend pin 0706712568
Comment:my number is 0708677216 my problem is ever since i registerd up todate I have never received my pin
I registered but am yet to receive the pin.it’s two days now.
I tried to register via *848#, but I didn’t get start pin number as I was told could be sent to me as message.
Comment:have registered but have not been given pin to access my account plis assist
I registered four days a go and to date am still waiting for the pin. If I dial the *848# again, am told to enter a pin which I didn’t even get please help 0729574574
I have not received a pin for 4 days now please help, 0729574574
Comment:I called last week customer care they replied on Monday we will be active
Comment:i don’t have a login password help
I can’t access timiza
Nipatie pin my number 0723365087
Comment:timiza surely are you serious
about what you are doing
Resend my pin my no.0723653259
pliz resend my pin.my no. 0723653259
Nme2miwa pin cjui kuboro loan help
Comment:I I have everything but i don’t no why is not walking
Comment:am kepla,,,,my pin is blocked. please send me your number so that l can contact you.
It is not helping everytime tells me that no data for subscriber it is disgusting aah nkt
Comment:iam irritated customer how can barclays timiza rejected the pin that I used to register and the same I used to pay their loan and trying to call customer care to help there’s nothing i don’t their mission after this why can I get help from?
I havent got the pin please help me.0795070519